Privacy Policy

Sweet Liquor ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when you use our website and services.

We collect the following information when you place an order:

• Phone number (for M-Pesa payment and delivery coordination)
• Email address (optional, for order confirmation receipts)
• Delivery address (shared via WhatsApp or phone call)
• Order details (products purchased, quantities, amounts)
• M-Pesa transaction codes (for payment verification)

Your information is used solely to:

• Process and fulfil your order
• Send order confirmation emails if you provide your email
• Contact you regarding delivery of your order
• Resolve any disputes or issues with your order

We do not sell, rent or share your personal information with third parties for marketing purposes.

Payments are processed through Safaricom's M-Pesa platform. We do not store your M-Pesa PIN or full financial account details. Only transaction confirmation codes are stored for order verification purposes.

Your order information is stored securely in our database. We retain order records for accounting and customer service purposes. You may request deletion of your personal data by contacting us directly.

Our website uses minimal cookies to remember your age verification status and theme preference (dark/light mode). No third-party tracking cookies are used.

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of any marketing communications

To exercise these rights, contact us via WhatsApp or email.

For privacy-related queries, contact us via WhatsApp or email listed in the footer of our website.